Restaurants are one of the most volatile businesses in existence, so restaurant owners are always looking for ways to improve efficiency. In many cases, restaurants are the innovators of new ways to increase efficiency since they have to adapt to an ever-changing environment of technology and customer demands. In order to stay ahead of the curve, restaurants are always looking for the next big thing that will help them succeed. If you have a restaurant and you need some help streamlining your processes, here are five methods you can try to boost your business’s efficiency.
Incorporate Resource-Saving Mechanisms
Restaurants are typically some of the most inefficient users of resources in the business world. They require vast amounts of power to run the various pieces of kitchen equipment, and some require the use of natural gas as a power source. Water is another resource that restaurants use in excess simply because of the need to wash dishes. There are all sorts of physical devices that can be used to increase the efficiency of the use of these resources, like low-flow sink spray nozzles and energy-efficient coolers and fryers.
Use The Latest Technology
Beyond the technology in the kitchen, restaurants should take advantage of the most up-to-date point-of-sale systems along with the strongest, simplest software. There are tons of options when it comes to restaurant guest and order management, but some are easier to use than others. Many are customizable, so make sure the software is as streamlined and easy to use as possible for the greatest efficiency.
If you have all the proper equipment and technology in place, none of it makes much difference if your staff isn’t trained to use it all properly. Whenever you change POS systems, be sure to adequately train the staff so they can handle the software seamlessly during a stressful busy shift. This usually doesn’t take much time if you have a team of trusted employees, but even with the high turnover rate of the restaurant industry, it can be made simple with simple software and processes.
Every task that your employees must perform can probably be streamlined, and in many cases you can even streamline the order of specific tasks to streamline and optimize the time spent performing them. By discovering potential potholes in your system, you can train your staff to avoid them in order to make the systems as efficient as possible.
If you often have to deal with long wait times simply as a side-effect of the amount of business you get at one time, one way to avoid customer complaints about the wait is to use distraction mechanisms. These can be as simple as a TV or as complicated as free games at the table. This will prevent customers from slowing servers down with questions about the wait time, which in turn allows the servers to work faster.